All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 28, 2024

No incidents reported today.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Issue with viewing PIN
Resolved - The issue is now resolved. Customers can view their PIN without incorrect errors showing.
Apr 24, 13:19 UTC
Investigating - We’re aware of an issue affecting customers being unable to view their PIN and getting a generic error. We’re working hard to fix the problem. Stay tuned for updates. Thanks for your understanding
Apr 24, 10:38 UTC
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Issue with NOK & DKK payments
Resolved - The issue has been resolved and all transactions are behaving as normal.
Apr 22, 11:33 UTC
Update - Our engineers have identified the appropriate fix for this issue but we are unable to confirm exactly when this will be resolved. We will update this page within 1 hour, or before if we have new information.
We apologise for any inconvenience.
Apr 19, 09:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 18, 15:40 UTC
Investigating - We're aware of an issue impacting payments involving NOK and DKK currencies. Our team is on it, working hard to fix the problem. Stay tuned for updates. Thank you for your understanding.
Apr 18, 10:15 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Apr 18, 2024
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Scheduled maintenance on April 16th
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 UTC
Scheduled - On April 16 from 00:00 - 04:00 GMT we will be performing planned maintenance on Zing systems. There may be some disruption to card payments during this time and we apologise for any inconvenience and appreciate your understanding.
Apr 9, 08:50 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

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