All Systems Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 UTC
Scheduled - On April 16 from 00:00 - 04:00 GMT we will be performing planned maintenance on Zing systems. There may be some disruption to card payments during this time and we apologise for any inconvenience and appreciate your understanding.
Apr 9, 08:50 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Resolved - The issue has been resolved and all card transactions are behaving as normal.
Apr 3, 13:29 UTC
Update - We are continuing to investigate this issue.
Apr 2, 21:11 UTC
Investigating - We are aware of intermittent transaction problems for a limited amount of customers. Our engineers are working to resolve the issue.
Apr 2, 16:26 UTC
Apr 2, 2024