All Systems Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
99.97 % uptime
Today
Account Opening Operational
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 11:54 UTC
Investigating - We are aware of an issue with Zing wallet balances updating more slowly than they should, which can impact payment capabilities as total balance is shown to be lower then it actually is. Our engineers are working on a resolution and we will update this page once we have more information. We thank you for your patience and apologise for any inconvenience.
Nov 12, 11:03 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 UTC
Scheduled - On November 10th, from 01:00 - 03:00 UTC we will be performing planned maintenance on Zing systems. During this time payments being sent or received may be delayed. We apologize for any inconvenience. Please note all other systems will be operational during this time.
Nov 5, 09:14 UTC
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.